Directorate of Quality Management Systems +254 (20)-870 3858    director-qms@ku.ac.ke

Directorate of Quality Management Systems Directorate of Quality Management Systems
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Kenyatta University Directorate of Quality Management Systems

The Directorate started as a Performance Contract Monitoring Unit (PCMU) in 2007. It was later upgraded to a Directorate in 2008 and was renamed “Directorate of Quality Management System and Performance Contracts” and currently the Directorate of Quality of Management Systems.

The Directorate’s mandate:

1.      Ensure Implementation and maintenance of the University Quality Management System;

2.      Monitor implementation of the University Performance Contract with the Government of Kenya;

3.      Monitor implementation of the University Citizen Service Delivery Charter;

4.      Monitor implementation of the University Strategic and Vision Plan;

5.      Monitor and coordinate Corruption Prevention Programmes

6.      Coordinates handling and resolution of citizen/customer concerns and complaints in the University.

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 REPORT CORRUPTION 

Dr. John K. Nderitu
Director of Quality Management Systems 

Contact Us

In case of feedback, comments, or suggestions please contact

The Director,
Directorate of Quality Management System,
Kenyatta University,
P. O. Box 43844 - 00100,
Nairobi, Kenya
www.ku.ac.ke

Tel:+254-(20)-870 3858
Email: director-qms@ku.ac.ke,

Resources

Quality policy

Service Delivery Charter - English

Service Delivery Charter - Swahili

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