The Directorate started as a Performance Contract Monitoring Unit (PCMU) in 2007. It was later upgraded to a Directorate in 2008 and was renamed “Directorate of Quality Management System and Performance Contracts” and currently the Directorate of Quality of Management Systems.
The Directorate’s mandate:
1. Ensure Implementation and maintenance of the University Quality Management System;
2. Monitor implementation of the University Performance Contract with the Government of Kenya;
3. Monitor implementation of the University Citizen Service Delivery Charter;
4. Monitor implementation of the University Strategic and Vision Plan;
5. Monitor and coordinate Corruption Prevention Programmes
6. Coordinates handling and resolution of citizen/customer concerns and complaints in the University.
REPORT CORRUPTION
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